Brendan’s Blog

I wanted an email address I could keep for life, and I wanted the flexibility to change what email service I used.  The best solution for me was to register my own Internet domain name (bmhome.com) which I use for personal email and web pages.

My Internet registrar (currently GoDaddy) provides domain name services (DNS) as a part of the annual domain registration fee.  I can determine which email and web hosting services are used by adjusting the DNS configuration at GoDaddy.  Today I host my personal email with GoogleApps and my personal web site at GoDaddy.

GoogleApps combines the features of Google Mail and Google Calendar with your personal (or business) domain name.  All of the data is stored on Google’s servers.  My email address doesn’t have Google’s name in it, and I can move it one day if I choose to.  In addition to my mailbox, my wife also has one, and eventually I’m sure my daughters will too.    GoogleApps comes in two flavors, free and premium.  My email mailbox exceeds 10GB so I pay Google’s annual fee for premium service.

My favorite feature of Google Apps is the large mailbox.  Every email I have sent and received for over ten years is at my fingertips.  I use Google’s web-based Gmail interface to read and send my personal mail every day.  I even have rules configured at Google to forward some email to my Blackberry, which helps with potentially time sensitive notes.  Like Gmail, GoogleApps supports POP and IMAP in addition to their native web email interface, so you can use MS Outlook or other traditional email client software.

Google does a really good job removing unwanted spam, though I can go see what it filters anytime I want.  In the past two years, I’ve never had a false positive, and very little spam gets to my inbox.  Google also has a Blackberry application that allows me to read/compose/and search personal mail from my Blackberry without utilizing my employer’s Exchange mailbox.

Everyone has different television viewing habits and preferences. Some don’t have a TV at all and there are times that seems appealing. My viewing habits can be summarized as follows:

• I don’t watch TV every day.
• I only watch TV using a DVR.
• I only watch pre-recorded shows (except occasional sports.)
• I usually skip commercials and sometimes even boring content within a program.
• Most of my TV watching is late, when the kids are asleep.

Last fall I posted about “part 1″ of my search for HDTV service.  Earlier this year I dropped Dish Network due to frequent hardware failures.  I then switchted to Comcast and was happy enough with the service, but the monthly cost was too high after the initial promotions ended so I restarted my quest…

A little bit of research led me back to DirecTV.  Their offerings have improved in a number of ways since I left them last year.  Most importantly since I’m now a “new” customer, they’re offering a reasonable deal on new HDTV/DVR receivers. 

Additionally I discovered that AAA members get additional discounts on top of the regular promotions for new DirecTV customers.   Offer is available only by calling the AAA exclusive DirecTV toll-free number to order services: 1-800-242-9114. Valid AAA membership number needed when calling.

I ordered two HD-DVR systems and two standard (SD, non-DVR) receivers for a total cost of $130 with installation and a two year service agreement.  My monthly cost for TV service will be half of Comcast’s with more programming — even after my initial promotions expire.

I needed a new roof-top dish to receive the newest signals, and the DirecTV installer put the dish right where I wanted it.My only complaint about installation is the installer wanted to charge $80 extra to remove my old roof-top dishes.  I had three, one old DirecTV and two from Dish.  I removed them and patched the screw holes myself.

I am very happy about the following aspects of the DirecTV service so far:

• The picture quality is better than expected.  According to my research, DirecTV’s HD signlas are not technically as complete as cable or over the air HD broadcasts, but I can’t tell the difference.
• The DVR interface is easy to use, and response to the remote.
• The On-Demand service has lots of programming, comperable to what Comcast offered.
• The DirecTV receiver (HR-22) can play audio, video, and photo media through my home network which is stored on my Windows PC.
• The new roof-top dish to receiver wiring is much less complicated than it was previously.  I have only one RG6 cable coming from the dish to a central wiring point.  A non-powered splitter then provides one single cable output to each receiver.  The splitter provided by the installer supports up to 8 receivers.  The new receivers can now provide dual-tuner HD support with a single cable run back to the splitter.

I have the following suggestions for improvement:

• It would be nice to replay a program on a different DVR than it was originally recorded on.
• It would be nice if the DirecTV receivers could act as media sources to Windows Media Center.
• It would be nice to configure the DVR recordings via a web interface instead of the remote control.

In summary, I am now again a happy DirecTV customer.  Your startup and monthly costs are sure to vary from mine, as they are dependent on seasonal promotions.

I just read a great blog post here that speaks to a transition I recently made myself.

I have been an Exchange/Outlook user since 1996, before Outlook was even a product.  During those years I developed systems of email folder heirarchies that I used to “file” my email.  These heirarchies changed year-to-year as I changed projects or jobs.  This filing helped me find relevant email on any number of topics when required.

I also have a no-delete policy for email.  I don’t delete anything.  My theory is that storage will continue to get cheaper, and search functionality will continue to improve.  Once my mailbox size became large, I started creating an annual “PST” archive file so that my primary mailbox would stay manageable.  Over the past twelve years I’ve amassed many gigabytes of email.

Last year I began using Google Mail’s web interface as my primary personal email client.  Around the same time I saw an “Inbox Zero” presentation by Merlin Mann which was very thought provoking.  After a short time my habits changed dramatically from being an email filer, to an email finder.  I highly recommend it to anyone who spends time moving emails from your inbox to other folders in an attempt to organize your email.

When using Google Mail, I immediately archive any message that doesn’t require me to perform a follow-up action.  Those that require follow up stay in my inbox until I’ve completed the task.

When using Outlook I flag messages requiring follow-up.  Messages from high-volume email distribution lists are automatically moved to Inbox subfolders via the Rules feature.  Others emails simply stay in my Inbox or their distribution list folder until Outlook AutoArchive moves them to a PST file.

The advantage to “finding” is that you don’t spend time filing on a daily basis.  I don’t even label much as I can almost always think of keywords, senders, or recipients that narrow my search sufficiently.  The only filing and labeling I do is automated with filters.  Email from active distribution lists gets automatically tagged and/or filed appropriately.

Are you a finder or a filer?

I prefer to store documents digitally, rather than with paper in drawers.  I have long sought a way to quickly convert paper documents into digital form for archival and search/retrieval purposes.  I recently found a great product which sits on my desk, and does exactly that.

Fujitsu ScanSnap S510 Instant PDF Sheet-Fed Scanner

Increase productivity in a snap with the Fujitsu ScanSnap S510 Sheet-Fed Scanner. The S510 digitizes both sides of a document in a single pass at up to 18 pages per minute in color, making it ideal for a small office or home office environment.

Changing how documents are managed

• One button scanning to searchable PDF
• Scan directly to Microsoft® applications
• New multifunction Quick Menu feature
• Easily protect, preserve, & share documents
• Business card scanning
• Color Duplex 18 pages per minute
• Adobe® Acrobat® 8.0 Standard

The Fujitsu ScanSnap S510 is around the size of a toaster.  I can put a document in its feeder tray (up to 50 pages at a time) and just hit go to start.  Both sides of each page are scanned simulateously.  When its done, a PDF is created and OCR processes begin.  It sits just to the right of my monitor in prime desktop realestate.  I use the ScanSnap regularly to scan bills, paper correspondence, and even drawings created by my kids.

My only complaint is that the scanner driver is not TWAIN compliant, so applications like PhotoShop, and NeatReceipts don’t recognize it.  The “workaround” is to use the ScanSnap to scan first to PDF for import to other applications.

Update: I should point out that this product is not cheap.  The average price is around $400.  At the moment, a $50 mail-in-rebate is available though October 2008 at Newegg.com.

Everyone has different television viewing habits and preferences. Some don’t have a TV at all and there are times that seems appealing. My viewing habits can be summarized as follows:

• I don’t watch TV every day.
• I only watch TV using a DVR
• I only watch pre-recorded shows (except occasional sports.)
• I usually skip commercials and sometimes even boring content within a program.
• Most of my TV watching is late, when the kids are asleep.

Until recently I had been a DirecTV customer for over ten years. Their service was consistent, reliable, and reasonably priced. That changed when I decided to upgrade our primary TV to an HDTV set.

Several months ago I purchased a 42″ HDTV set from Costco. I chose Costco because they provide a 90 day return policy (in case I was not happy) and an excellent price.

None of my DirecTV receivers supported HDTV content, so I called to inquire about an upgrade. I was quoted an unreasonable (in my mind) cost for a new HDTV DVR box, with two additional unreasonable conditions:

1. I wouldn’t own the box. Even though I would need to pay hundreds of dollars for the new box, I would have to return it with no refund if I decided to leave DirecTV.
2. A 2 year term agreement. Like cellular companies, DirecTV wanted to lock me into their service exclusively for the next two years.

I called ComCast (my local cable provider) and ordered service from them. They promptly installed an HDTV DVR and lots of high-definition content with no one-time charges, and a lower monthly cost than DirecTV. Unfortunately I found ComCast’s TV service to be unreliable. Over the course of two months we logged a half-dozen service calls. Channels would dissapear from my line-up, the On-Demand service would quit working, and the picture quality would sometimes degrade to where it was unwatchable. Many technicians came out, but none could fix the problem which was “upstream”‘ somewhere.

I then checked out DishNetwork. Dish provided a dual-tuner HDTV DVR (ViP 622) for my primary set, and a standard dual-tuner DVR (DVR625) for our second TV. I ordered Dish through a reseller instead of directly ordering it from Dish. The reseller allowed me to specify which DVR boxes I wanted and had a promotion for discounted premium channels.

Installation was $49 (which the reseller offered to waive in exchange for a long-term contract.) Installation required two dishes on my roof. One provides all of the standard definition content, the other provides VOOM HDTV content. The installer did a great job concealing the cables running down my house, and patching the wires into my existing wiring.

A couple months later I am very satisfied with Dish. Like DirecTV their service is consistent, reliable, and reasonably priced. There is lots of HDTV content (currently more than either ComCast or DirecTV offer in my area.) The DVR interface/remote is very easy to use and even includes the 30 second commercial skip feature I had to reprogram every time my old Tivo lost power.

Update: Last weekend a storm damaged something and caused one of our two TVs to stop working.  I called Dish support and did basic troubleshooting over the phone.  It was quickly determined that my “switch” was bad.  A service technician was dispatched and showed up on Tuesday.  They replaced the dish LNB which has the multi-switch integrated.  This fixed the problem.  No charge to me for the visit.  Not bad.